Contact Naxlex Customer Service
How to Reach a Person at Naxlex
Verified Contact Information
Customer Service Number:
-
1-817-508-2244
Naxlex Email:
Customer Service
Naxlex Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Naxlex Phone Number
1 (817) 508-2244
Most Popular Naxlex Email Address
support@naxlex.com
Issue Resolution Rate
Low (10% reported full resolution)
Contact Method Distribution
90% phone, 10% email
Common Reasons for Contact
Account, product/ service, payments and charges
Prepare before the call to Naxlex
Nothing
Call Volume by Day
View full overview ›
Naxlex Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Naxlex Phone Number | 1 (817) 508-2244 |
| Most Popular Naxlex Email Address | support@naxlex.com |
| Issue Resolution Rate | Low (10% reported full resolution) |
| Contact Method Distribution | 90% phone, 10% email |
| Common Reasons for Contact | Account, product/ service, payments and charges |
| Prepare before the call to Naxlex | Nothing |
Call Volume by Day
Contact Information
Naxlex Website:
Naxlex Help Center:
Summary of Naxlex Customer Service Calls
442
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
10%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Naxlex?
Account Question:
- “It says inactive subscription but payment went through”
- “Can’t login into my account”
- “Problem logging into my account”
Payments and Charges Question:
- “Paid for subscription no service”
- “Payment for a service that wasn’t rendered”
- “Paid for 2 months, and still can’t assess full package”
Request for Information Question:
- “I have a question regarding my purchased. The customer service just left without answering my question.this happened many time.”
- “I need help resetting my password”
- “Your questioner r has a lots of problems”
Product/ Service Question:
- “I need access to my packy”
- “Problem with app”
- “Complaints”
Website/ Application Question:
- “About the app i just purchased and can't open it”
- “Understanding the website”
- “Website down”
Activation/ Cancellation Question:
- “Canceling”
- “Can't subscribe”
- “I renewed my subscription on Friday, 12/12/2025, I am denied access to reviewing questions”
Refund Question:
- “Refund”
- “My refund”
- “I want a refund, I double pay / subscribe.”
Shipping and Delivery Question:
- “I got the wrong package tried to get teas 7 practice exams”
- “About lpn nclex package”
- “Package transfer”
Return/ Replace Question:
- “Change packaging”
- “Change from ATI to Hesi”
Staff Question:
- “I pay but I don’t get service”
- “My service is not working”
Cards Question:
- “Card keeps declining”
Other Question:
- “I have problem”
- “To give me back my 5 days left that they took from me”
- “Resolve an issue”
Compare Naxlex Customer Service To
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Naxlex